Legal

Privacy Policy (গোপনীয়তা নীতি)

Last Updated: July 2026

Welcome to DoctorBandhu.in ("we," "our," or "us"). We are committed to protecting the personal data of our partner clinics, doctors, and patients. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the Digital Personal Data Protection (DPDP) Act, 2023 of India.

1. Information Collected

  • For Clinics/Doctors: Name, clinic name, address, contact number (+91 9932134820), and billing information.
  • For Patients: Name, mobile number, and token/appointment details.

2. How We Protect Your Data (Military-Grade Encryption)

  • Data Encryption: All sensitive patient data, including phone numbers and visit logs, are secured using industry-standard AES-256 database-level encryption.
  • Admin Access Restriction: Our internal system administrators and platform developers cannot view, read, or access unencrypted patient identities. Data is only accessible to the particular clinic where the patient is registered.

3. Communications (SMS & WhatsApp Alerts)

By registering on DoctorBandhu.in, patients and clinics consent to receive automated transactional updates, including booking confirmations, live queue status alerts, and doctor delay notifications. Users can opt-out of optional notifications at any time.

4. Data Sharing and Third-Parties

We never sell, rent, or trade patient or clinic data to third-party pharmaceutical companies, diagnostic labs, or advertisers. Data is strictly processed for queue tracking and clinic management only.

5. Contact Us

For privacy-related queries, contact us at support@doctorbandhu.in or call +91 9932134820.